Furniture Order Process
Artisan Furniture
1. Furniture quotation supplied upon request. Customer confirms to proceed with order. A final invoice will be supplied. All payment terms outlined by Direct Deposit | Major credit cards & Paypal (fees apply for cards).
2. Stock items and custom order furniture require upfront payment to secure the order. Non refundable.
LEAD TIMES: The production & shipping lead time from Europe to Australia is approx. 5 months. Please ask our sales team about Tekstura production order dates to meet your requirements, especially for pre-Christmas time frames.
Sofas
1. A quotation will be supplied. Customer confirms to proceed with order. A final invoice will be supplied which is payable in full. Production lead time is approximately 4-6 weeks.
2. Payment options: Direct Deposit | Major credit cards & Paypal (fees apply to cards)
FURNITURE WARRANTY:
Please contact us to discuss our terms
FURNITURE DELIVERY:
Our third party delivery and interstate freight companies will provide a quote upon request. We also offer international freight using our Sea Cargo forwarder. TNT is used for shipping to New Zealand. Payment is made by the customer to the third party company. We use professional companies with fair rates and responsible handling of furniture.